rIn recent years, along with the Fourth Industrial Revolution, digital transformation has been the most frequently mentioned keyword. To succeed in the Fourth Industrial Revolution and avoid falling behind, countries must undergo digital transformation, especially digital transformation in enterprises. Enterprises that participate in the process of digital transformation, digitizing a part or the entire enterprise, are called "Enterprise 4.0".

However, the reality is that when faced with a digital transformation strategy, many businesses are still struggling to find answers to common questions such as where to start, what to digitize first, what to digitize next, and which technology applications to choose.

Many experts or consultants believe that one of the necessary issues of digital transformation is the application of Industry 4.0 technologies to manage and connect the entire internal business from finance, accounting, human resources, warehousing, logistics, to digital office, which helps the internal work process of the enterprise become more efficient and professional.

In particular, the Digital Office solution helps manage and operate the enterprise and serves as a foundation for a successful digital transformation.

1. The role of Digital Office in Business 4.0

1.1 The necessity of new management trends

The impact of the pandemic has affected traditional business models. We have gone through the era of businesses operating with pens and paper notebooks. Nowadays, the "paperless" digital office model is on the rise and this development process will become a necessity for a business, in line with the world's overall transformation.

1.2 Improving business efficiency

The Digital Office helps leaders to be completely proactive in monitoring business reports, assessing operations, and employee performance at any time through an automatic management and reporting system. As a result, all information and work-related data are clearly, transparently, accurately and quickly presented

1.3 Improve work productivity

The digital office management solution also helps businesses optimize the workforce's labor productivity by reducing time-consuming manual tasks, thus improving and increasing employee work productivity. This enables the company's workforce to focus more on their specialties and increase work efficiency.

1.4 Improve product and service quality

A "virtual" office enables a business to operate anytime and anywhere. Now, employees can work from home with just a computer or phone, ensuring a seamless workload.

1.5 Increasing Revenue

Digital office brings about the results of reducing operating costs, automating processes, and making services more flexible and convenient for customers, which can attract more customers to know and use them, leading to increased revenue

2. DigiO Solution for Business 4.0

DigiO (Digital Office) is a useful and convenient technology solution for managing operational activities throughout the entire system of a business. DigiO is suitable for many business models operating in various fields, helping to effectively manage the process: Planning > Implementation monitoring > Reporting, updating results > Evaluation, optimizing performance.

3. Key features of DigiO Digital Office

DigiO solves 5 problems with 14 modules

3.1 Task management

The DigiO digital office software helps assign and track tasks for different individuals and departments. Additionally, DigiO automatically schedules and reminds users of task deadlines, thereby increasing workforce productivity.

3.2 Process management

The DigiO digital office solution enables 100% paperless process automation. In particular, it integrates digital signatures for document/eForm approval, reducing time for document submission and approval. This enables remote management and decision-making by leaders, leading to breakthrough operational efficiency for businesses and reducing office supply costs such as paper, ink, printing, and travel by up to 90%, while increasing the efficient use of shared resources.

3.3 Administrative utilities

DigiO electronic office software fully integrates administrative features such as document management, meeting room/calendar management, personal work schedule management, office supplies registration and vehicle management. This helps all employees in the company to use and exploit the efficiency of shared assets in an effective way, avoid duplication between departments, and proactively organize work plans for teams, work with customers, and partners.

3.4 Human resources management

With features such as leave management, attendance management, payroll forms, phone directory, etc., requests or payroll forms will be approved online and results will be returned quickly and in detail for each employee in the company with just a few clicks. It also allows access to the system to easily look up information.

3.5 Information Management

DigiO electronic office creates an environment that connects people without time and distance limitations. On this platform, members can easily discuss, exchange opinions, and share information and documents without the need for face-to-face meetings. The electronic office also helps members interact more and contributes to strengthening internal activities and enhancing internal communication.

In addition, MSM's DigiO electronic office has two "valuable" advantages for businesses:

• Integration with many large systems: DigiO is a central application that can integrate many other existing systems of the enterprise, such as SAP HANA, Oracle, and other ERP systems such as HRM, CRM, ASM, FAM, MFM, GDM.

Digital signatures, BI reports, or Office 365 can also be integrated into the system to increase user convenience.

• Customization of the application according to the actual needs of the business: Based on practical implementation experience and flexibility in designing system modules, MSM's DigiO solution has a high degree of customization, closely following each transition or development of the company. Businesses can completely train, operate, and deploy the system when scaling up future operations without the need to pay for any licenses or accounts.

Today, Industry 4.0 businesses need to keep up with the business transformation trend to avoid becoming outdated and keep up with current trends. DigiO electronic office is an optimal solution that should be explored and quickly applied in the digital age. Through this article, MSM hopes to share a perspective with business leaders about the electronic office to act and develop together.

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